0115 922 3904
We are Nottingham’s & Mansfield's One Stop Sewing Shop for all your Sewing Needs. 
Welcome to Sewing Direct - The UK's Premium Seller of Sewing Machines & Accessories - Spend £40 + to get free UK mainland delivery

Terms & Conditions

In these terms and conditions, "me" or "I" or "my" refers to the owner of this website, Duncan Adams, Sewing Direct Midlands Limited, 133 High Road, Beeston, Nottingham NG9 2LL
VAT registration number
Company Number: 14625487
Email info@sewingdirect.co.uk.

"Goods" means the products offered for sale by me on this website and the subject of the order made by you." You" means the person ordering goods from me.

This page sets out the terms and conditions on which I supply the goods offered on my website at www.sewingdirect.co.uk

Please read these Terms and Conditions carefully before ordering any goods or services from me.
By ordering any of my goods or services, you agree to be bound by these Terms and Conditions. Your statutory rights are not infringed or reduced by them.


All orders are subject to acceptance by me and availability of the requested goods. After placing an order, you will receive an email from me acknowledging that I have received your order. It will specify the goods you ordered, the cost including VAT if applicable and postage and packaging. If for any reason I cannot supply the requested goods I will contact you and if appropriate suggest alternatives.

Despatch by me of your goods signifies acceptance of your order.


By placing an order you authorise me to process a credit card, debit card or charge card payment for the total sale amount.

Payments made through this website will be processed by PayPal. You do not have to sign up for a PayPal account to use your payment card.

All credit and charge card holders are subject to validation checks and authorisation by the card issuer or PayPal. If the issuer of your payment card or PayPal refuses to authorise payment to me, your order will not be accepted and I will not be liable for any delay or non-delivery.

By prior agreement, you may pay me by cheque. If I agree to accept payment by cheque please allow at least seven working days for your cheque to clear.
Cheques must be drawn from a UK Bank and no goods will be dispatched until your payment has cleared through the seller's bank.


Unless agreed in advance to the contrary delivery will be to the address you have provided on the order form within fourteen calendar days after you have placed your order or clearance of your cheque if applicable and in any event within 30 days of the day after your order was placed, or after the clearance of a cheque, unless a later date is agreed by you.
If for any reason I cannot deliver within 30 days or the agreed period I will contact you to discuss your options which will include your entitlement to a full refund of any payment you have made.

A charge, to be agreed in advance of your order, may be made for delivery to any address outside mainland UK or to some areas of the Scottish Highlands.
You may have to pay carriage charges for repairs or replacements under warranty.


All prices include Value Added Tax at the current rate and delivery charges to the UK mainland are included in the prices quoted. Conditions for trade customers available on request.


All goods offered on this site are new and carry the manufacturers' parts and labour warranties unless stated otherwise and apply only to goods purchased for normal private household use unless stated otherwise. The Bernina extended 7-year warranty applies to new Bernina sewing machines (but not overlockers) bought between 1 August 2013 Present, used for normal domestic purposes only, serviced at the correct intervals, and registered through me at the time of purchase.
Pfaff products that may be used commercially are then warranted for six (6) months of parts and labour excluding belts, hooks, light bulbs, needles, needle plates, and overlock knives. No further warranty applies to Pfaff products used commercially.

Sewing Direct 5-Year Extended Warranty
Your manufactures warranty will be extended by Sewing Direct under the same condition as your original manufacturer's warranty for this to be active your machine must be
- In the original packaging or dropped in person off at the shop - (a collection service can be arranged)
- Your machine must be serviced/Maintained from year 1 by us at Sewing Direct or at our Mansfield shop Sally Twinkle we can arrange collection and delivery of your machine
- Standard Service Cost apply - Please see the service and repair page
- You must register your machine within 30 days of order Here.

Product illustrations

Illustrations are not to scale and some variations in appearance may occur.
Colours are for guidance only, I have no control over the settings on the computer or other device you may use to browse.

Your right to cancel / 30-day returns policy

You are entitled to cancel your order for any reason within 14 working days from the day after you receive your goods.

If after the 14th day you are not satisfied with your order and we have not passed the 30th day of having the item(s), you can return your item for an exchange or refund as long as the item is in a new condition and can be resold as a new item. it must be complete with all items any missing items will be taken into account/consideration when/refunding.

To cancel an order, please contact me Duncan Adams, The Sewing and Knitting Centre, 133 High Road, Beeston, Nottingham NG9 2LL email info@sewingdirect.co.uk or complete and return my cancellation form. A cancellation form is available online at www.sewingdirect.co.uk/cancel-my-order/. Alternatively, write to or email me including the same information. If you write on hard copy (paper) you must sign in pen.

Refunds in respect of returned goods and the cost of my standard delivery when applicable to you will be within 14 days of receiving the goods back. I will make this refund by using the same means of payment as you used for the initial transaction. Please fill out the contact us form.

Cut-to-length items cannot be returned for a refund unless we have made a mistake.


Goods must be returned unused and in saleable condition suitably packaged with the original packing.
If you have handled the goods more than was necessary to decide if they were suitable, you may be liable to me for compensation up to the purchase price.

You will be responsible for the safety and costs of returning the goods to me and may wish to insure expensive items.

Under no circumstances, other than in the event of faulty goods, will refunds be considered where the manufacturer's seal has been broken or the packaging of any "software", medium carrying computer files, memory cards or sticks, disks, Compact Disks (CDs) Digital Versatile Disks (DVDs) or diskettes, has been opened or interfered with.

Payment fees on refunds will not be able to refunds in a change of mind sale.  this will be deducted from the refund at the time.

My right to cancel

I reserve the right to cancel your order if the goods you have ordered are unavailable or discontinued, one or more of the items you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information made by me and/or received by me from my suppliers.
If the goods you order are unavailable I will notify you as soon as possible and offer a suitable alternative or to cancel your order.
If I do cancel your order I will notify you by e-mail or in writing, whichever is appropriate within 14 days of cancellation. I will make this refund by using the same means of payment as you used for the initial transaction. You will not be entitled to any additional compensation for disappointment suffered.

Events outside my control

I shall have no liability to you for any failure to deliver goods you have ordered or for any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond my reasonable control including, without limitation, third party default, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Third-Party rights

Except for my employees or representatives, a person or party not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any part of these terms and conditions. This does not affect any right or remedy of a third party that exists or is available apart from that Act.

Content changes and accuracy of information

I may make changes to the contents of this website, including to the descriptions and prices of goods and services advertised, at any time and without notice.

English language

All matters in relation to this website before, during and after-sales, in writing or otherwise will be conducted in the English language.


These terms and conditions are governed by the laws of England. All disputes arising out of your use of this website are subject to the exclusive jurisdiction of the courts of England and Wales.

Local News Advert

The £5.00 off is Subject to a minimum spend of £10.00 within the sort.

Cut to Length

Cut to Length items are non-returnable unless we have made a mistake with cutting the length, in which case please notify us within five days of receiving the items so we can find a workable solution

Sewing Direct Beeston
133 High Road, Beeston, Nottingham, NG9 2LL
Email: -Info@sewingdirect.co.uk
Sewing Direct Mansfield aka Sally Twinkle
1-5 Handley Arcade, Mansfield, NG18 1NQ
Email: -shop@sallytwinkle.co.uk
Are both a trading name of Sewing Direct Midlands Limited
Registered in England & Wales, Company number: 14625487
Registered Office 133 High Road, Beeston, Nottingham NG9 2LL
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