Don’t worry we can send you a new box to put your sewing machine and send it back to us. Click here and we will talk you through the collection and delivery process. And yes, the box is yours to keep and we will give you a FREE diagnostics and report.
Hi I’m Duncan Adams, the proud owner of Sewing Direct. Sewing is my passion and I get this from my mother who has been an inspiration to me for many years. From working in the retail shop with the founder Malcolm Davidson, to becoming the proud owner of Sewing Direct in 2016. Sewing Direct is the longest established sewing machine service and repair shop in Nottingham. We are proud to be authorised dealers for all the top sewing machine brands. In the last year we have serviced and repaired 534 machines, only 6 machines were unrepairable due to obsolete parts. I’m so determined I will do everything I can to repair every machine that comes into my shop. Why don’t you try me and test my skills, I guarantee you won’t be disappointed.
DON’T TAKE OUR WORD FOR IT. HERE’S WHAT OUR CLIENTS SAY…
“Couldn’t ask for better service, Duncan was extremely efficient and helpful throughout my purchase, I am extremely happy with my machine and will definitely be a returning customer as I am now looking for additional feet for my Bernina.”
“I wouldn’t trust my forty years old Bernina sewing machine to just anybody. It came back from its Sewing Direct service as good as it was the day I first bought it…thank you for your care!”
“My 40 + years singer machine had stopped working for me but after SewingDirect replaced some parts & serviced it for me it’s running like a dream. So pleased I found this little gem of a shop in Beeston who also stock all sewing needs & knitting wool.”
9 Things to Check Before Sending in Your Sewing Machine
9 things to check before sending your machine. We know how important your sewing machine is to you and don’t want you to waste your time or your money sending a sewing machine in for a service or repair if you don’t need it. I have created this simple 9 tips and guide for you to follow before sending your sewing machine to us. Remember if you get stuck or have a question, don’t worry we’re here to help, just give us a call.
Q1: What happens if you can’t repair my machine?
A: On the rare occasion we can’t fix your machine we can either send it back to you, dispose of it or give you £10 off your next purchase.
Q2: Will you repair my machine without consulting me first?
A: Absolutely not! I will diagnose the fault and then call you with a quote before carrying out any work.
Q3: What do you charge for your services and repairs?
A: The initial diagnosis and report is FREE, for all other work we have a transparent pricing menu click here.
Q4: What guarantees do you give?
A: We are so confident you will be over the moon when you get your machine back we give you a free no quibble 3-month guarantee.
Q5: Will my sewing machine’s progress be tracked?
A: Absolutely yes, you will know every step of the way, from when it’s being collected to when its in the how, when we’ve started work through to back to your home.
FREE sewing machine diagnostic and repair – just pay the postage!