Pre Order Status = Waiting for stock to arrive. please allow 7-14 days for delivery or please get in contact for more accurate delivery date.
All Sewing Direct orders are sent via our courier, Parcelforce. After placing your order, you will receive a confirmation by email and/or text message containing your tracking and delivery information.
We offer a FREE next-day delivery service as part of our commitment to stellar customer service.
We want to ensure you receive your order as quickly and conveniently as possible, so if you have any issues with your delivery, we’re on hand to help.
Returns & Exchanges
Once you have your sewing machine, our 30-day guarantee gives you time to ensure it’s right for you.
During this time, we’ll provide any support you may need to help you get the most out of your purchase.
If for any reason you’re unhappy with your order during this period, get in touch with us and we’d be happy to arrange an exchange for a more suitable machine. Just ensure the original machine is in its original condition and packaging and we’ll send a courier to collect it from you.
If you have any additional questions, don’t hesitate to contact us!